Claims Center

Direct Repair

Brethren Mutual uses the services of CEI for its direct repair program outsourcing needs in Maryland, Pennsylvania, Virginia, Delaware, and the District of Columbia. A direct repair pioneer for over two decades, CEI specializes in vehicle physical damage repair and claims management services. CEI is dedicated to delivering innovative solutions that reduce claims severity and enhance policyholder satisfaction and retention.

CEI is a managed repair network made up of over 4,000 independent body shops throughout North America. For additional information regarding CEI, please visit

Contact Us

Brethren Mutual's Policyholder
Services Department

(800) 621-4264
Email: Policyholder Services

Mailing Address
149 North Edgewood Drive
Hagerstown, MD  21740
Driving Directions
Office Hours