Claims Center

Located at Brethren Mutual's headquarters in Hagerstown, Maryland, the Claims Department is comprised of individuals professionally trained to provide policyholders with fast, fair and friendly claims service.

Once a claim is reported to Brethren Mutual, it is assigned to either a property or casualty in-house adjuster. The claimant is contacted by the adjuster within 24-hours. In some instances, an independent adjuster representing Brethren Mutual may handle your claim. Brethren Mutual works with a wide range of independent adjusters in Maryland, Pennsylvania and Virginia.


Contact Us

Brethren Mutual's Policyholder
Services Department

(800) 621-4264
Email: Policyholder Services

Mailing Address
149 North Edgewood Drive
Hagerstown, MD  21740
Driving Directions
Office Hours