Claims Center

Located at Brethren Mutual's headquarters in Hagerstown, Maryland, the Claims Department is comprised of individuals professionally trained to provide policyholders with fast, fair and friendly claims service.

We understand that issuing an insurance policy is just one part of the equation for a successful relationship with our customers. We strive to provide our policyholders with superior claims handling along with professional customer service.

Once a claim is reported to Brethren Mutual, it is assigned to either a property or casualty in-house adjuster. The claimant is contacted by the adjuster within 24-hours. In some instances, an independent adjuster representing Brethren Mutual may handle your claim. Brethren Mutual works with a wide range of independent adjusters in Maryland, Pennsylvania, Virginia, Delaware, and the District of Columbia.

Contact Us

Brethren Mutual's Policyholder
Services Department

(800) 621-4264
Email: Policyholder Services

Mailing Address
149 North Edgewood Drive
Hagerstown, MD  21740
Driving Directions
Office Hours